Return & refund

We strive to ensure customer satisfaction.

1. Eligibility for Returns:

   • Items must be unused and in their original condition.
   • Return requests must be made within 7 days of receiving the product.

2. Non-Returnable Items:

   • Custom or personalized jewelry.
   • Items purchased during a sale or clearance.

3. Refund Process:

   • Refunds will be processed within 7-10 business days after approval.
   • Refunds will be credited to the original payment method.

4. Return Shipping:

   • Customers are responsible for return shipping costs.